Personal Information We Collect
When you opt in to receive SMS communications from The House Project, we may collect personal information including your name, phone number, and any information you choose to provide in your messages or through our web forms.
How We Use Personal Information
The personal information collected is used to communicate with you regarding services and support. This may include appointment reminders, scheduling updates, account notifications, customer care responses, and other service-related communications.
Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties or affiliates. Your information may only be shared with service providers who assist us in delivering SMS communications and operating our services, and only to the extent necessary to perform those functions.
SMS Terms & Conditions
Consent for SMS Communication
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from The House Project. This includes SMS messages for customer care and account notifications.
Types of Messages You May Receive
If you have consented to receive text messages, you may receive messages related to:
• Appointment reminders and scheduling updates
• Account notifications and billing alerts
• Customer care responses and service-related follow-ups
Message Frequency
Message frequency varies depending on your interactions with us and the services you receive.
Message and Data Rates
Message and data rates may apply based on your mobile carrier plan.
Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message.
Help Instructions
For assistance, reply HELP to any message or visit our Privacy Policy at: https://www.thehouseprojects.org/privacy-policy/